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ANNOUNCEMENT
2021.07.05

Fraud warning disclaimer

A great number of incidents of telephone and internet scams have been reported recently. In order to protect both customer and our company, it is necessary for us to issue the following official statement: 

 
Please note that Cartell Chemical will not take the initiative to inform any change of bank account details or sending any machine generated email notifying bank detail changes. In the rare case where bank account changes are necessary, you will be informed via at least two routes to ensure the authenticity. For example, Cartell will issue official statement showing the new bank info with company seal stamped. This document will be sent to customers followed by at least one of the following methods, including but not limited to phone calls, Whatsapp message, Line messages, FAX...etc.  

 

Please be on high alert, pay extreme attention and verify cautiously before your transfer payment to us. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Cartell Chemical, please contact us immediately at +886 5 2203715. 

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